Privacy Policy
Last updated: 11/3/2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Payment and billing information
- Company name and business details
- Design briefs and project requirements
- Communication history and feedback
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process payments and fulfill orders
- Send you technical notices and support messages
- Communicate about products, services, and events
- Monitor and analyze trends and usage
- Detect and prevent fraud and abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Payment processors for billing purposes
- Analytics providers to understand service usage
- Professional advisors when necessary
- Law enforcement when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request a copy of your data
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our services
- Improve our services and user experience
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features.
8. Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@rolva.agency
Address: [Your Business Address]
13. GDPR Compliance
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). We process your data lawfully based on consent, contract performance, legal obligations, or legitimate interests.
14. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.